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1. ORDER FORM
Please fill in ALL the information requested. Your requirement dates are vital information and should not be excluded. Check your order carefully to include the correct style number(s), color(s) and size(s). We process orders by style number. If you have ordered an incorrect style number, but given the correct style name, your order may be processed incorrectly. Orders received that are incomplete will be processed as received. Please reply immediately to any memo on incomplete items. These items will be processed as a separate order with the current shipping date.
2. DISCOUNT
Discount rates on single orders accompanied with payment in full:
3. PAYMENT
A 50% deposit is required to process an order. Payment in the form of a company or personal check is accepted. REMINDER: WHEN PAYING BALANCES WITH COMPANY OR PERSONAL CHECK, ALLOW AN ADDITIONAL 2 WEEKS TIME FOR CLEARANCE OF CHECK BEFORE SHIPPING. NO EXCEPTIONS WILL BE MADE. There will be a $30.00 service charge on your account for any returned check for insufficient funds and no discount allowed. Please note that orders are NOT automatically sent C.O.D. when complete if balance is not paid. Orders that have a balance due will be held until payment is received, no matter how small the amount. Please specify in the appropriate block if you want your order sent C.O.D.
VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS
4. C.O.D.
C.O.D. shipping is available only in the continental United States. All C.O.D. shipments require Money Order or Certified Check. Please specify in the appropriate block if you want your order sent C.O.D. Any order requested to be shipped C.O.D. will be charged an additional $15.00 handling charge. This charge is also applied to orders totaling $2,000 with FREE shipping if C.O.D. is requested.
5. SHIPPING AND HANDLING
Shipping Charges for Orders Totaling
6. SPECIAL SHIPPING REQUESTS
Any request for special shipping other than UPS or FEDEX Ground Service will be billed at cost.
7. SHIPPING OUTSIDE THE CONTINENTAL USA
Shipping will be billed at cost freight collect UPS. Payment must be made in US funds. Orders shipping to Alaska, Hawaii and Puerto Rico will be billed at cost for freight and will need to be charged to a credit card. Please include your Credit Card information when placing your order by mail. When ordering online either mail, fax or call Customer Service with your Credit Card information.
8. SALES TAX
Pennsylvania customers include 6% sales tax on all merchandise and shipping charges. Tax-exempt customers must submit an exemption certificate. Sales tax will be charged on any order that does not have an exemption form on file. Exemption forms are to be filed annually.
9. PHONE ORDERS
For your convenience phone orders may be placed at 1-800-65-CICCI (652-4224). A credit card deposit is required with all phone orders. Please have a copy of your order on hand with all the information available, including page, style number, style name, color and size
Office Hours
Offices Closed
10. TOLL FREE FAX ORDERS
Orders by Fax must include a credit card deposit. Fax orders received without deposit will not be processed until payment is received and will be assigned the current ship date.
FAX NUMBER TOLL FREE
11. ONLINE ORDERS
Order online at www.ciccidance.com All online orders totaling $250 or more are eligible for Free shipping. Exceptions are orders shipping outside the continental United States including Alaska, Hawaii and Puerto Rico. All visitors may view our catalog online but only licensed business owners of dance facilities with an open account will have access to online ordering and pricing information. Please call our Customer Service office at 724 348-7359 for more information on opening an account.
12. PURCHASE ORDERS
We accept Purchase Orders from public schools, colleges and universities and city recreation departments. Purchase orders must have an authorized signature, a Purchase Order number, shipping charges and a required date. A complete Cicci order form should be included. Purchase orders are not eligible for discounts.
13. LIABILITY
In case of non-delivery by a specific date, Cicci Dance Supplies will not be liable or responsible for any damages whatsoever beyond monies paid by the customer.
14. ACKNOWLEDGEMENT
An acknowledgement will be sent to you upon receipt of your order. PLEASE CHECK IT FOR ACCURACY and notify our office immediately of any error.
15. ADDITIONS TO ORDER
Addition requests to an order will be treated as a new order and assigned the current ship date.
16. ORDER SIZE CHANGES
There is a $5.00 per dance costume size change fee. We cannot make size changes on items that have been processed and completed.
17. CANCELLATIONS
There is a $5.00 per dance costume cancellation fee. We cannot make cancellations on completed orders awaiting payment.
18. DELIVERY TIME GUIDELINES
Allow 4-6 weeks for orders received October 2009 thru January 31, 2010. 6-9 weeks for orders received February 1-28 and 9-12 weeks for orders after March 1. These delivery times are Guidelines Only and can vary. Order Early!
19. EXCHANGES
Exchanges for size only may be made within two weeks of the invoice date. A RETURN AUTHORIZATION FORM is required and can be obtained by calling CUSTOMER SERVICE at (724) 348-7359. There is a $5.00 per dance costume exchange fee plus postage of $7.50 on the first costume and .35 on each additional costume.
NO exchange will be shipped until we have received the costume for exchange with the proper form and exchange fees.
20. ALL SALES ARE FINAL
All dance costumes are made to order. ALL SALES ARE FINAL.
21. CLAIMS
All claims must be made within five days of order received. OPEN AND CHECK ALL SHIPMENTS UPON RECEIPT. We will not be responsible for missing claims after 5 days.
22. WE DO NOT ACCEPT ORDERS FROM PARENTS AND STUDENTS
All orders must be place by a dancing school or registered business.
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